We will skip the steps where you check if everything is plugged properly, since that should always be the case. When you are facing audio problems, a structured way of finding the cause can be helpful. Skype, AI, MSN, Yahoo, GoogleTalk, the all are very suited for voice calls. Another typical area where sound problems can come up is while making voice calls over the internet. And when you play an MP3 file or watch some video, you definitely want to hear sound from your speakers or headset. Windows XP as well as a lot of applications use sounds to give feedback to the user, or to signal an event happening. No modern PC can and should do without sound.
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